Frequently Asked Questions 🤔✨
Product
How should I care for my S&T undies?
Our S&T undies love a little TLC! For the best results, hand wash them in cold water and lay them flat to dry. But hey, we know life gets busy! If you’re feeling lazy, toss them in the machine on a cold, delicate cycle. Just remember, our delicate fabrics are not fans of dryers—no one wants a wardrobe malfunction! And ironing? Please, let’s skip that—who even irons undies?!
What if my item is damaged upon delivery or after use?
Damage Upon Delivery: We check every piece before it leaves us, but if you spot a boo-boo when it arrives, just drop us an email, and we’ll replace it faster than you can say “undie love!”
Damage After Use: If your undies show wear and tear after washing, we might need to do a little detective work to figure out what happened. But don’t worry—keeping your booty happy is our mission! If you notice fading or discoloration, it might be tough to determine the cause, and replacements won’t be available in that case.
When do you restock?
We keep an eye on what you love! Restocks depend on the popularity of our prints and colors. We typically launch new prints every few months and may restock the crowd favorites. If you see something you’re eyeing that’s out of stock, reach out to us—we might have some hidden treasures in the backroom just for you!
What are my S&T undies made of?
All our undies are crafted from Cotton Lycra®, a magical blend of softness, stretch, and breathability! This fabric combines the cozy feel of cotton with the flexibility of Lycra, ensuring they keep their shape wash after wash. Say hello to all-day comfort and support—your bum will thank you!
What makes Squeeze & Tease lingerie so comfortable?
Our lingerie is crafted from soft, breathable fabrics with thoughtful designs that ensure a perfect fit and ultimate comfort.
Are Squeeze & Tease designs suitable for everyday wear?
Yes, our designs are versatile and perfect for everyday wear, offering both style and comfort.
Are Squeeze & Tease products suitable for sensitive skin?
Absolutely! We use high-quality, gentle materials that are suitable for sensitive skin.
What sizes does Squeeze & Tease offer?
We offer a wide range of sizes to accommodate different body types, ensuring a great fit for everyone.
How do I care for my Squeeze & Tease lingerie?
To keep your lingerie in the best condition, hand wash with mild detergent and lay flat to dry. Avoid using bleach or tumble drying.
Payment
What forms of payment do you accept?
We make it easy for you! You can pay online via Razorpay or choose Cash on Delivery (COD). With Razorpay, enjoy a variety of payment options including UPI, NetBanking, Credit/Debit Cards, Wallets, and more!
Orders
My promo code isn’t working.
If your promo code isn’t working, please double-check the code for any errors and ensure it hasn’t expired. If you’re still having trouble, contact our customer service for assistance.
What if I need to change or cancel my order?
If you need to change or cancel your order, please contact our customer service as soon as possible. We’ll do our best to accommodate your request if the order hasn’t been processed yet.
Shipping
My tracking is showing as delivered but I have not received the parcel. What should I do?
If your tracking shows the parcel as delivered but you haven’t received it, please check with your neighbors or local post office. If you still can’t locate it, contact our customer service for further assistance.
How long should my order take to arrive?
Orders typically take 5-7 business days to arrive. However, shipping times may vary depending on your location and any unforeseen delays. You can track your order for updates.