Returns

 What’s Our Exchange Policy?

At Squeeze & Tease, we want you to absolutely adore every piece you wear! If something isn’t quite right, no worries—we’ve got your back! Just follow our exchange process, and we’ll make it right.

 

 What’s Our Return/Refund Policy?

Hey there, fabulous! Your first-ever Squeeze & Tease underwear is wrapped in our 100% Satisfaction Guarantee—because we want you to absolutely love it! Just remember, the product needs to be unused, unwashed, and in its original condition. 

Important Note: Exchanges are always an option, but all sale items are non-returnable. If you request an exchange more than once, a ₹75 shipping charge will apply.

 

T & C During Sale Period (Collection Deal Sale)

- No other offers can be combined during sale time—sorry, lovelies!

- Products snagged during the sale are non-returnable. If you need to exchange, a ₹75 shipping charge will apply.

  Exchange Guidelines:

- All your garments are eligible for exchange as long as they’re untried, unworn, and unwashed.

- Make sure all price/brand tags and original packaging are intact. 

What If I Receive a Damaged Garment?

Oh no! Did something slip through our quality check? If you receive a damaged or defective garment, don’t stress! Just shoot us an email at hellosqueezentease@gmail.com with pictures of the garment, and we'll swap it out for you, stock permitting.

Important Notes:

- Keep the garment untried, unworn, and unwashed.

- Notify us within 14 days of receiving your order.

What If I Receive the Wrong Garment?

Oops, got something that isn’t part of your order? We’re on it! Email us at hellosqueezentease@gmail.com with pictures of the garment, and we’ll get it replaced for you right away.

Important Notes:

- Keep the garment untried, unworn, and unwashed.

- Notify us within 14 days of receiving your order.

Ordered a Pack or Multiple Items? (Undies Only)

Tried on just one undie from your multi-pack and realized you need a different size? No worries! That first one is yours to keep under our 100% Satisfaction Guarantee. Reach out to us for an exchange, and we’ll take back the rest (as long as they’re untried, unworn, and unwashed) and send you a new pack in the size you need. Easy-peasy, right?

Contact Information

- Email: hellosqueezentease@gmail.com

 

Return or Replacement Policy

Hey there, gorgeous! We want you to be over the moon with your Squeeze & Tease goodies, but just a few things to keep in mind:

Your Return or Replacement Will Be Void If:

- Time's Up: The return request is made more than 14 days after you received your order.

- Used Goods: The product has been used or tried on.

- Tampered or Altered: The product has been tampered with or altered in any way.

- Misuse Damage: Damage caused by misuse, such as from a laundry mishap or ironing disaster.

- Missing Packaging: The product is returned without all its original packaging and accessories, including the box/pouch, tags, barcodes, and any other items originally included.

- Wrong Item: The product returned is not the one we shipped to you.

Note: If we receive a product that doesn’t match its original condition or has been altered, we won’t be able to process a refund, return, or exchange. Ensuring the integrity and quality of our products is super important to us, and we appreciate your understanding in upholding these standards.

Thanks for helping us keep things smooth and stylish!

Squeeze & Tease Team  

We’re always here to help you feel fabulous! 💖